RETURN POLICY

Return Period:

We will happily accept returns within 7 days for store credit. (After delivery date)

Refund Policy:

• We only issue store credit.

• We do not issue refunds, store credit only.

• All footwear sales are final and cannot be returned.

• Returns exceeding $500 will incur an 18% restocking fee.

To Be Eligible For A Return:

• Items must be in their original condition.

• Original tags must be attached.

• Items should not be worn, washed, or used.

• Return Inspection - Upon receipt and inspection of the returned items, store credit will be issued. Items that do not meet the return criteria will either be discarded or sent back to the customer at their expense.

Order Processing:

Orders are processed within 24-48 hours of receiving payment and verification. Be aware that email orders are fulfilled based on availability at the time the email is checked. All orders will receive an email confirming its shipment, as well as a tracking number. All orders are subjected to undergo evaluation by our fraud detection services. If your payment is declined, your order will be cancelled and you will be issued a full refund.

*Please note: We cannot guarantee your product if the payment is not approved.*

Buyer Responsibilities:

The buyer assumes all responsibilities of claims made with the shipping carrier. We cannot and will not change or intercept a package to alter the delivery. We are not responsible for any lost, stolen, or damaged shipments. We will only ship to the address provided at checkout.

Estimated Shipping Times:

• Domestic: 3-10 Business Days once tracking is sent.

• International: 5-21 Business Days once tracking is sent.

*Please note, these are approximate shipping times. We cannot guarantee an item will be delivered within these time frames. For assistance regarding shipments exceeding these time frames, we recommend you reach out to the shipping service directly.*

Domestic Shipping:

• Shipping and handling rates for domestic orders are calculated upon checkout.

• Prices may decrease or increase depending on products or quantity being purchased.

• Express shipping will cost $35 or more.

• Please email at info@cliqueapparell.com.

Phone: 631-393-6333
Email: info@cliqueapparell.com

Phone: 631-393-6333
Email: info@cliqueapparell.com

Introduction

At Clique Apparel, we value your privacy and are committed to protecting your personal information. This privacy disclosure explains how we use tracking technologies such as Google Analytics, Meta Pixel, and TikTok Pixel on our website to improve your shopping experience.

Information We Collect

When you visit our Shopify store, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: Includes your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Order Information: Includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Customer Support Information: Includes details of your inquiry and any other communication with us.

How We Use Your Information

We use the collected information to fulfill orders, improve your shopping experience, and for marketing purposes.

• Processing transactions and fulfilling orders
• Improving and optimizing our website
• Providing customer support
• Sending marketing communications
• Monitoring and analyzing trends, usage, and activities

What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

How Do You Get My Consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: We use Shop Pay, Shopify’s payment gateway, PayPal, Amazon Payments, Google Pay, and Apple Pay, as well as Shop Pay flexible payments. Each of these providers may collect, use, and disclose your information according to their own privacy policies. For more information, please refer to Shopify's Privacy Policy.

Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies to understand how your personal information will be handled.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics

We use Google Analytics to collect information about how you use our website. Google Analytics uses cookies to track your interactions with our site. This information helps us understand how you navigate our website, which pages are the most and least popular, and how we can improve your experience.

• Data Collected: Your IP address, Browser type, Operating system, Referring/exit pages, Clickstream data, Date/time stamps
• Purpose: Analyzing site traffic and user behavior, Improving website functionality and user experience, Marketing and advertising purposes

For more information on how Google Analytics handles your data, please visit the Google Analytics Privacy Policy.

Meta Pixel

We use Meta Pixel (formerly Facebook Pixel) to track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to users who have taken some kind of action on our website.

• Data Collected: HTTP headers (IP address, web browser information, page location, document, referrer, and person using the website), Pixel-specific data (Pixel ID and Facebook cookie data), Button click data, Form field names
• Purpose: Measuring the effectiveness of our Facebook advertising campaigns, Understanding the actions people take on our website, Reaching people on Facebook with ads relevant to their interests

For more information on how Meta handles your data, please visit the Meta Data Policy.

TikTok Pixel

We use the TikTok Pixel to measure the effectiveness of our advertising on TikTok, to understand user interactions with our website, and to improve our advertising strategies.

• Data Collected: User browsing behavior on our website, IP address, Web browser type, Webpage visited, Referring/exit pages, Date/time stamps, Interaction data (e.g., clicks, form submissions)
• Purpose: Tracking ad performance, Building custom audiences, Optimizing ad delivery, Personalizing user experience on TikTok

For more information on how TikTok handles your data, please visit the TikTok Privacy Policy.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you interact with our site. For more detailed information about the cookies we use, please refer to our Cookie Policy.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Order Cancellations

We reserve the right to cancel any orders or ban any user that we suspect might have aided by browser automation or a reservation service. Please note, if you use a web proxy or “bot” to purchase, your order is automatically flagged as high risk and may result in your order being canceled. In this case, the shoes purchased will no longer be reserved for you and will be restocked.

Taxes

We use Shopify Tax to automatically calculate applicable taxes based on your location and order details.

Gift Cards

In-store gift cards cannot be used for online purchases. We are not liable for any lost, stolen, or damaged gift cards after they have been purchased at either location. We cannot offer a replacement on any gift card purchase.

Contact Us

If you have any questions about this privacy disclosure or our data practices, please contact us at:

Phone: 631-393-6333
Email: info@cliqueapparell.com